To start with, my weblog adress is lzakarauskaite.blogspot.com, so everybody can visit it and verify how fairly or unfair I evaluated my modules job.
First activity was to write a composition about my future profession. I overpassed this task quite easy because from the age of sixteen I knew who I want to become in my future career. I want to become a five stars hotel manager. Why? There isn`t a better thing than to work willingly, with pleasure and to know that your work isn`t fruitless. In this composition I explained what are the advantages and disadvantages of being a hotel`s manager and gave conclusions. I wrote that I want to be such a worker that someone could say: ''She was born to do this''. In my opinion, a good job is one of the things which makes the life worthwhile. It is very difficult to evaluate myself because I am not sure what mistakes I have done. I know that self - assessement is a must, so for this activity I would write myself nine.
Another interesting activity was to compare hotels: one in Lithuania and another one abroad. I chose Stikliai hotel in Lithuania and The New York Palace hotel abroad. This task required effort and I found it quite difficult. I think this activity seemed to me so hard because I have never been in our country`s hotel and I was afraid that I wouldn`t be able to find the difference between hotels amenities. But in the end I managed to cope with the task. In this presentation I described what facilities, advantages and disadvantages each hotel has individually. Also, I presented photos of both hotels, in order you could select which is more luxurious and in which one you would like to stay if you would be a traveller. After this, I made the main differences between hotels and gave a short generalization. In conclusions, I recommended both hotels because both quality are really high. For this task I would write myself eight.
Besides, there is one more composition placed in my weblog. It is about a healthy lifestyle. I liked this activity because this topic wasn`t new to me. I am very interested in leading a healthy lifestyle so I found it quite easy to express my opinion by writing. In this composition I gave my BMI results and they showed that my weight is normal. Also, I wrote about my eating habits and I revealed what I usually eat. I talked about overweight problem as well. In conclusions, I said that our health depends on our lifestyle so we must try to choose which lifestyle is the best one. We can`t forget that the health is the biggest wealth. I wrote to myself nine.
During this module I wrote two letters. One was a hotel booking letter and another was a hotel confirmation. This task was not difficult. I wrote that I want to book a quiet, non- smoking, far away from any entertainment facilities, top floor suite for me and my friend for eight nights. Also, I asked for additional amenities. In a confirmation letter I confirmed reservation and special requirements. I think I deserved ten.
At home I had to write a CV. While writing it, I forced with some difficulties but eventually I managed to do it. Personally, I think that this task is very beneficial because now I can use it for seasonal job - hunting. I would write myself ten.
During this module I have done one power point presentation in front of the audience. The presentation was about one of the most famous chefs in the world Gordon Ramsay. This task was hard to me because I have a fear of public speaking, I can not control my emotions. I`m lucky one because in the end I managed to overcome my fears and I performed very well and I was evaluated ten. I believe that I deserved this grade.
During this module we did a lot of oral tasks which are called role - plays. I counted that I wrote nine dialogues in my weblog. I liked this activity because I could improve my English knowledge in hotels and restaurants range. I learned how to communicate with customers, what receptionist should do to make customers staying an enjoyable one. Now I know how to greet customers, answer the telephone, ask who is calling , take messages, also I learned how to identify myself, how to give information, take a room reservation, take down guest details, say opening and closing times, say what is available, give polite explanations, make polite requests, ask where places are, ask what people want, ask how customers want to pay, take orders, make guests feel welcome, accept and apologize for complaints, give good customer service, describe hotel facilities. Personally, I think that this information will be very useful when I will be working in a hotel because I have to communicate with customers needfully. I believe that I learned how to make dialogues with a partner quite well, so I would write to myself nine.
What's more, in this module I learned how to write summaries. During all this time, I wrote four. One summary is about free Wi - Fi Internet access, another is about blue food and other two are about teenage master chef Luke and Slow Food, Slow Cities. At first, it was hard to convey the same idea in different words but by the time I found it easier and easier, and now I am able to write a summary without any difficulties. I evaluate myself from eight to nine.
Our daily business involved not only weblog activity, we also had to do exercises in students` book and workbook ''Highly Recommended''. I was very interested in language study segments because it is expressions which we had to learn during our activity and must use in our dialogues. I found these exercises quite easy to do. Personally, I would give myself nine.
Besides, during our activities we had to do listening comprehension exercises as well. We have already done nine listening comprehensions. Such listening tasks involves three exercises: T/F, synonym matching and gap filling. Of all the tasks performed in this module, listening is the most difficult to me. I often don`t hear what is saying and as a result when I need to choose if the answer is true or false I choose the wrong one. Also, in a gap filling exercise I force with new words which misleads me what I need to fill in. I evaluate myself seven.
I think, that during this five weeks, I managed to improve my English skills and I believe that I learned the main things about how receptionist should communicate with customers. I know that all this information will be useful in my near future if I want to be well qualified, so I promise not to forget what I have learned during this module.
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